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Cliff’s cHatteR #6: December 2024 – Welcome!

2nd December 2024

Hello everyone! After a busy very November, where I focused on welcoming new clients and ensuring their seamless integration, we’re back with our much-anticipated December edition. As the year winds down, it’s a time for reflection, celebration, and preparation for the year ahead. This month, we’re diving into topics that are especially relevant as we approach the end of the year.

So, grab a warm drink and settle in as we unpack these topics to help you close your year on a high note and step into the new year with confidence.

In this edition…

✅ HR Audit: An essential strategic tool for your business

😊 Why you should care about your employees’ engagement

🔥 Answers to your burning HR questions (Extra edition)


HR Audit: An essential strategic tool for your business

As an independent HR consultancy, our primary goal is to work in your business’s best interests and help you to achieve your goals. When we start working with you as a Strategic Partner, we need to understand how your business ticks, the risks it faces and the opportunities available to you.  

And the most powerful tool we can use to help us do this is an HR Audit.

What is a HR Audit?

An HR Audit is a comprehensive review of your company through the lens of an experienced HR expert. Once we understand your goals and what you’re trying to achieve, we follow a structured approach to look at what’s happening in your business.

What are the main benefits of a HR Audit?

Peace of mind

We’ll ensure your company is legally compliant and protected against costly employment tribunal claims.

Data-driven decision making

HR can often feel intangible. That’s why we’ll create HR Metrics, report on them and create a RAG-rated priority list of actions we need to take to help you to achieve your goals.

Customised and cost-efficient support

Once we know what needs to be worked on, we can provide you with the best possible support and price to make it happen.

If you’d like to review your business’s relationship with its employees and create the best possible action plan, please get in touch with us for a confidential chat today.


The 4 day week reboot?

The traditional five-day work week, long seen as the standard, is increasingly viewed as outdated. Many attribute productivity problems to the rigid focus on hours and days rather than output and effectiveness.

A new 4-day week pilot project will launch this month, allowing companies to test the model along with other flexible working practices, such as flexible hours and nine-day fortnights. The results will be presented to Labour next year, with the hope that political support will grow for this shift in work culture.

It offers a potential solution to improve our work-life balance, increase productivity and make us happier and healthier. But can it be a “one size fits all” answer for every business?

https://www.peoplemanagement.co.uk/article/1887098/employment-law-perspectives-four-day-week


Why should you care about your employees’ ‘engagement’?

‘Engagement’ is an umbrella term we HR consultants use to describe your employees’ enthusiasm, commitment and motivation towards their work and your business. Their levels of engagement have a direct impact on their performance and your bottom line.

That’s why working on engagement within your business is really important. Now, with all things HR, it can easily seem quite intangible. But there’s a really easy way to measure your team’s engagement.

Engagement metrics not only help us to understand how engaged your team are, but they also help us to create benchmarks and report on improvements in the future.

Employee satisfaction surveys

These surveys provide insight into how employees feel about their work environment, management and overall job satisfaction.

eNPS (employee Net Promoter Score)

This metric gauges employees’ loyalty and willingness to recommend their workplace, clearly indicating overall engagement levels.

Turnover and retention rates

Monitoring how often employees leave or stay with the company helps assess engagement.

Want to know how engaged your employees are? Get in touch with us for a confidential chat.


Welcome to our Q&A section, where we tackle the questions you’ve been wondering about! Each month, we gather your inquiries on a range of topics that matter most to you and your business. This December, dive into our carefully selected questions and discover solutions and insights tailored to your needs.

To view the answers, simply click on the questions below. We’ve made it easy for you to access the information you need, when you need it. Let’s get started and find some answers together!

What’s the difference between banter and bullying?

Banter is all about light-hearted, playful teasing that’s mutual and doesn’t cross the line—everyone’s in on the joke and no one gets hurt. On the flip side, bullying is targeted, mean-spirited, and aims to upset or put someone down, often with a power imbalance in play. It keeps going even when the targeted person isn’t okay with it. The big difference? Banter respects boundaries; bullying doesn’t.

Can I force employees to use annual leave for Christmas when the business is closed?

Yes, you can require employees to use their holiday allowance when the business is closed, like at Christmas, but you’ve got to follow some rules. Check their contracts and give proper notice—usually, notice must be at least twice the length of the holiday. Just ensure you’re on the right side of the law, communicate it clearly and you’ll be good to go!

Do I have to offer flexible working?

You don’t have to offer flexible working, but employees can request it. As an employer, you’re legally required to consider these requests reasonably. Still, you can refuse if there’s a valid business reason, like impact on performance, extra costs or difficulty meeting customer demand. Ensure you handle requests fairly and follow the correct process to avoid issues.

What’s an “off the record” conversation?

An “off-the-record” conversation is meant to stay confidential and not be used later in formal claims or disputes. However, there’s no guarantee it won’t be repeated. It’s important to understand the distinction between “protected” and “without prejudice” conversations, always act reasonably and keep a private record of what was discussed. For legal protection, chat with us first.

Should I be paying a Christmas bonus?

Paying a Christmas bonus is a great way to reward staff and boost morale, but it’s only a legal requirement if specified in the employee’s contract. If it’s part of the contract, it becomes a binding obligation. Otherwise, it’s entirely at the employer’s discretion.

Do you have a question that you’d like an answer to? Submit your question here ⬇️⬇️⬇️⬇️⬇️


Let’s talk on the phone

Here are three questions for you:

Set up a free 30 minute exploratory call with me using this link https://nextgenhr.co.uk/get-in-touch/


And finally, as we close the Year…

As 2024 draws to a close, I want to take a moment to reflect on what has been an incredibly transformative year for me personally and for our business. Leaving the corporate world to start my own venture was a leap of faith that has brought both challenges and immense rewards. I am deeply grateful for the trust you have all shown in my services and the opportunity to grow together.

This year also taught me to appreciate the unexpected moments life throws our way—like a DIY accident that, while disruptive, reminded me of the invaluable services provided by the NHS and just how precious our health and well-being are.

Looking ahead, 2025 holds the promise of new beginnings and further growth. We have exciting plans and fresh ideas to enhance our services and continue supporting your businesses in meaningful ways. I am thrilled about the possibilities and eager to embark on this journey with all of you.

Thank you for your incredible support, engagement, and feedback throughout the year. Here’s to a successful, healthy, and prosperous 2025!

Warm regards

Cliff

Director & Founder

www.nextgenhr.co.uk

View all previous newsletters here!

By Cliff Rendell
Director/Founder Next Gen HR

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